Questions people actually ask
No preamble. A question, an answer, and a link where the answer lives on another page. If a line below points to a page, the full version is there.
Which of the three addresses is the main one?
There is no main one. The three addresses are equal. There is no hierarchy, no "primary" and no "reserve." Any one of them opens the same storefront, the same catalog, the same login. Pick whichever you can open, and the rest are there if that one stops resolving. The full set, with copy buttons, is on the addresses page.
I found a different nexus address in a blog post. Which one is right?
Compare it character by character against the current set. Blog posts age, and the address in an old post has usually rotated out since it was written. The reference point is not the blog. It is the signed mirror list, which the market publishes and signs with its key. If your string is not in the signed list and does not match one of the three, treat it as stale. The list and the check are on the verification page.
Do the links open in Chrome, Edge or Firefox?
No. A .onion address only resolves inside Tor. Chrome, Edge, and Firefox will sit on the address and never load it, because they do not speak the onion routing protocol. Tor Browser is required, and it comes from one place: torproject.org. The download and the setup are on the Tor page.
Can I use a VPN instead of Tor?
A VPN is not Tor. A VPN hides your address from your network, but it still sends you out over the open internet to a server that sees your destination. Tor routes you through the network in layers so no single point sees the whole path. For a .onion, Tor is the requirement. A VPN on top of Tor is optional, and it is yours to decide. The difference, and how to set it up, is on the Tor page.
What is walletless pay?
It is a deposit without your own wallet. The market hands you a deposit address, you send coins to it, and the balance appears in your account. The catch is that the keys for that address sit with the platform, not with you. It is fast and simple, and it means the funds pass through the market's custody on the way in. How it works against a self held wallet is on the payments page.
How long does a deposit take?
It depends on the coin, and the number of confirmations is not a single value you can memorize. The deposit page inside the market shows the required confirmations for each coin, and the balance updates as they land. Do not guess the number and do not count blocks by hand. Read the number the page gives you for the coin you are sending. The details are on the payments page.
Do I need PGP to buy?
Not to buy. You can place an order and receive it without touching a PGP tool. You do need it in two other places: to verify the address you are on, and to use the 2-FA that the market offers on your account. Buying is one thing, and trusting the page you buy from is another. The key, the fingerprint, and the 2-FA are on the verification page.
What is the browser check when I open an address?
It is a normal part of the load, not an error. The screen reads "Checking your browser before accessing Nexus Market" and asks you to allow up to thirty seconds. It is automatic and it ends on its own. The one rule is not to refresh, because a refresh restarts the check and can push you back to the start. What each screen shows, in order, is on the first visit page.
The market asks for my seed phrase. Is that normal?
No. The market asks for a PIN and a recovery mnemonic to set up an account, but a page that asks for the seed phrase of a wallet you already use, before you have done anything, is a clone or a scam. Close the tab. Do not type it. Open one of the three addresses from the current set instead. The signs of a lookalike are on the security page.
Are there fees?
Yes. There is a fee on deposits, a fee on withdrawals, and a percentage taken from an order. The numbers are set inside the market and they change, so a figure quoted in a post from months ago may already be wrong. Read the current fee on the page where you are paying, not from memory. What each fee is and where it shows up is on the payments page.
Is this the official Nexus Market website?
No, and it is not affiliated with the market. It is a directory of the current addresses. The market is at the addresses; nothing here will ever ask for a password.
What happens if an address dies?
The other two keep working. Rotation is normal, and one address going down does not take the market with it. When that happens, check the signed list for what the market stood behind and read the top of the Dread thread for what changed. The addresses are on the addresses page and the thread is on the Dread page.
Can I pay with a card?
No. The market takes three coins, Bitcoin, Monero, and Litecoin, and it offers the walletless flow for people who do not run their own wallet. There is no card field anywhere in it. If a page shows a card form, that page is not the market. The coins and the flows are on the payments page.
How do I report a problem to the market?
Inside the market, on your account page. That is where a report reaches the people who run it. A complaint posted to a directory reaches no one who can fix it, because the directory is not the market. Log in at one of the three addresses and use the report path there.